Terms & Conditions

These terms and conditions are an integral part of the services provided by “Service Provider”. Any agreement with the company implies the customer's acknowledgment and acceptance, binding them to the outlined terms and conditions herein to safeguard their rights. It is imperative for the customer to thoroughly review all aspects of these terms and conditions before utilizing the services. These terms and conditions are legally binding on the customer. The customer certifies that the provided details and information are accurate, complete, and truthful. In the event of any changes to this information, the customer is required to promptly notify the service provider in writing.

Objective of Service

The "Customer" agrees to receive the service, and the "Service Provider" agrees to provide a designated Service Area, hereinafter referred to as the "Service Area," for the storage of the customer's belongings. The customer is also granted access to utilize facilities within the Service Area, including but not limited to passenger elevators, freight elevators, and air conditioning systems, based on the term specified by the customer.

Service Period and Renewal of the Service Agreement

The Customer agrees to use the service area for the specified term and shall not transfer rights or grant permission to any other person without obtaining prior written consent from the service provider. If the Customer wishes to renew the service agreement, they shall pay the service fee using the payment method specified by the service provider. Both parties acknowledge that the act of submitting the service fee operates as an extension of the service agreement, binding the Customer for a period equivalent to the term covered by the payment.

Service Fees

The "Customer" agrees to pay the service fee to the "Service Provider" using the specified payment method.

Fines and Penalties

The "Customer" agrees to settle the specified service fee as outlined in the Service Agreement. Should the "Customer" make the payment later than 7 days from the payment date, a penalty shall apply at a rate of 1% of the service fee per day until the payment is made. If payment is made by cheque, cashier's cheque, or credit card, such payment shall be considered complete only upon the successful deposit of the funds into the designated bank account. In the event that the bank rejects payment made by cheque, cashier's cheque, or credit card, it will be deemed that the payment is incomplete. Consequently, the customer shall be liable to pay the fine as specified in paragraph 1.

Security Deposit

The customer agrees to pay a security deposit using the specified method. The "Service Provider" will refund the security deposit to the "Customer" without interest, fees, or additional expenses within 30 days, commencing from the date on which the customer returns the service area to the service provider and fulfills all specified requirements.
The “Customer” bears responsibility for any damage caused by them within the service area. The “Service Provider” is authorized to deduct the required amount from the security deposit to cover such damages. In the event that the security deposit falls short of covering the cost of damages, the “Customer” is obligated to supplement the remaining amount within 7 days of receiving written notification from the "Service Provider.
In the event of a breach of any terms by the “Customer”, the Service Provider is entitled to forfeit all security deposits, and the Customer waives the right to dispute such action with the Service Provider.

Rights and Duties of Customer

       6.1. The Customer hereby certifies that, upon receiving the service area, fixtures, furnishings, or equipment from the service provider, they are in good condition and not damaged in any way.
       6.2. Customer shall use service area of service provider for storing possessions and shall not use for any other purpose and will not act in any way contrary to public order or good morals or do anything that violates laws or is boisterous until annoyed nearby customer
       6.3. Customer shall comply with applicable laws, rules, regulations of the government concerned and order of service provider or representative.
       6.4. The "Customer" agrees to maintain the service area with the same degree of care that a person of ordinary prudence would exercise over their own property, ensuring that it remains free from defects, damages, or deterioration throughout the service term. In the event of any such condition arising, the "Customer" shall promptly arrange for repairs at their own expense to restore the service area to its original condition, unless the repairs qualify as major, in which case the responsibility falls upon the "Service Provider".
       6.5. The "Customer" is strictly prohibited from modifying, adding, or removing any part of the provided service area without obtaining prior written consent from the "Service Provider," and must ensure that any modifications are carried out in compliance with the law. Any constructions, decorations, improvements, modifications, and/or additions, including materials, made to the service area shall be deemed the property of the "Service Provider" upon completion, and the "Customer" shall not seek reimbursement for any associated expenses from the "Service Provider".
       6.6. The "Customer" is strictly prohibited from bringing flammable, explosive, or hazardous substances, as well as rotten items or items that may cause rot, contraband such as drugs, and any illegally acquired items into the service area. Additionally, the "Customer" shall refrain from installing racks or any other materials that encroach upon the "Service Provider's" common areas. In the event that the "Customer" violates these regulations and such actions result in fire or other damages to the service area or other customers, the "Customer" shall be held responsible for all resulting damages.
       6.7. The "Customer" is prohibited from placing or bringing materials or objects weighing more than 300 kilograms per square meter into the service area. Furthermore, the "Customer" shall refrain from engaging in any actions that could result in damage to the building, service area, or any item considered the property of the "Service Provider" or other individuals.

Exclusions of Liability

The "Service Provider" shall not be held responsible for any loss or damage incurred to properties or belongings stored by the customer in the storage facility due to the negligence of the customer, an agent, or individuals granted access by the customer. This exclusion also applies to damages resulting from accidents, fires, natural disasters, wars, strikes, rodents, or any other force majeure events beyond the control of the service provider.

Termination

       8.1. The service provider reserves the right to terminate the service agreement before the end of the specified term by providing written notice to the “Customer” with at least 30 days' notice. In the event the customer terminates the service agreement before its expiration, the customer hereby acknowledges and agrees that the "Service Provider" is not obligated to refund the service fee and/or any pre-existing payments, with the exception of the security deposit explicitly delineated in item 10. Furthermore, the “Customer” expressly waives any right to pursue damages or legal remedies against the “Service Provider” arising from such termination.
       8.2. If either party breaches the conditions of this agreement and the other party sends a notice and/or email requesting compliance within a period of 15 days, the defaulting party must adhere to the requirements within the specified timeframe. In the event that the defaulting party receives a notice or email but fails to comply, the other party reserves the right to terminate the service.
       8.3. When either party is terminated personal or juristic person by the court has a receivership order or being sentenced to bankruptcy or take an action to apply for business rehabilitation to the court in accordance with the law for bankruptcy, liquidation, registration revocation or being suspended from operating business or have liquidated.
       8.4. In the event of termination of this service agreement due to the user's breach of the terms herein, the “Customer” hereby consents to the “Service Provider” forfeiting any and all funds previously paid by the “Customer”. Additionally, the “Service Provider” reserves the right to promptly transfer the service area to another party, and the “Customer” expressly waives any right to pursue damages against the “Service Provider”.

Results after termination

       9.1. Upon the conclusion of the agreed service period, this service agreement will promptly terminate, with no obligation for the "Service Provider" to issue further notifications. The "Customer" expressly waives any entitlement to claim moving expenses or any forms of compensation from the "Service Provider". In the event of service termination, regardless of the cause, the "Service Provider" reserves the immediate right of entry into the service area, obligating the "Customer" to vacate the premises and remove all belongings within a 3-day period starting from the termination date of this service. Should the "Service Provider" find it necessary to conduct repairs or improvements to ensure the service area's optimal functioning, the "Customer" shall bear full responsibility for covering all associated expenses.
       9.2. Upon termination of this service for any reason, if the "Customer" fails to vacate the service area and return it to the "Service Provider" within the specified timeframe, the "Customer" hereby consents to grant the "Service Provider" or their representative the authority to take necessary actions. This includes, but is not limited to, the removal of any locks or items hindering the "Service Provider" from regaining access to the service area. The "Service Provider" may seize the property of the "Customer" or any other individual within the service area and remove such property as deemed appropriate. Furthermore, the "Customer" agrees to authorize the "Service Provider" to sell the property at public auction to offset any outstanding debts, with all actions taken by the "Service Provider" deemed final. The "Customer" expressly waives any right to dispute such actions after the specified date, acknowledging that any action taken by the "Service Provider" or their representative in this regard does not constitute civil or criminal liabilities against the "Customer" or their dependents. Additionally, the "Customer" agrees to bear the expenses resulting from any damages incurred during these proceedings. The "Service Provider" also retains the right to lock the service area to prevent the "Customer" from further access, with the "Customer" agreeing to pay a fine of 1,000 baht per day from the termination date of this service for any continued attempts to enter the service area.
       9.3. Upon termination of this service for any reason, the customer is obliged to restore the service area to its original condition and cleanliness before returning it to the service provider. In the event that the service area is not cleaned by the “Customer”, the customer hereby consents to the service provider deducting 500 baht per room from the security deposit as a cleaning fee.

Other agreements

       10.1. Any modifications, supplements, or alterations to these terms of service must be documented in writing and mutually signed by both parties, constituting an essential part of this agreement.
       10.2. In the event that any term is deemed void or incomplete for any reason, both parties agree to sever the void or incomplete portion from the remaining complete terms, with the complete terms remaining binding and enforceable
       10.3. Failure by the “Service Provider” to enforce any rights under the terms of this service shall not constitute a waiver or forfeiture of the “Service Provider” ability to later enforce such rights. Any waiver of rights pursuant to these terms must be made in writing and communicated to the “Customer” for acknowledgment.
       10.4. All communication between the parties shall be conducted in writing and delivered to the address specified in this agreement via notices, letters, or any documents sent either directly or via registered mail and/or email. Notably, delivering a notice in person shall be deemed valid if there is a recipient at the specified address, while sending an email shall be considered immediate notification. In the event of a change in the customer's contact address, the customer agrees to inform the service provider in advance within 3 working days of the date of such change.
       10.5. This service shall be governed by and construed in accordance with the laws of the Kingdom of Thailand in all aspects.

(DANGEROUS GOODS) DECLARATION

The "Customer" is prohibited from storing hazardous or illegal goods in the service area. By agreeing to this provision, the "Customer" certifies that they will not store any hazardous or illegal substances in the service area as outlined in this agreement. The "Customer" acknowledges that any violation of this provision may result in legal liability, including both civil and criminal consequences

• สารกัดกร่อน / Corrosive Liquid
• ของเหลวไวไฟ / Flammable Liquid
• วัสดุออกซิไดซ์ / Antioxidants
• เปอร์ออกไซด์อินทรีย์ / Organic Peroxide
• สารพิษ / Toxin
• สารกัมมันตรังสี / Radioactive Substance
• สารติดเชื้อ / Infectious Substances
• วัตถุระเบิด / Explosive
• อื่นๆ (เช่นน้ำแข็งแห้งและน้ำมันเบนซิน) / Dry ice and Gasoline
• ของแข็งไวไฟ / Flammable solids
• วัสดุแม่เหล็ก / Magnetic material

Declaration for Illegal & Dangerous Goods

• วัตถุระเบิดก๊าซไวไฟและไม่ไวไฟ (อย่างเช่นสีสเปรย์ ก๊าซบิวเทน น้ำมันไฟแช็ก) / Aerosols, Refrigerants, Gasoline, LPG
• สารเคมี และ สารพิษ, เปอร์ออกไซด์อินทรีย์ (เช่นเรซิน) / Toxic, Corrosive substance, oxidizing agent
• ของเหลวไวไฟ (เช่นสีทินเนอร์ ตัวทำละลาย) / Paint, Thinner
• ของผิดกฏหมาย หรือปลอดภาษี (เช่น สารเสพติด ยาเสพติด, บุหรี่ / Illegal items such as narcotics and illicit cigarettes
• แบตเตอรี่ทุกชนิด / All types of batteries
• ของลอกเลียนแบบเครื่องหมายการค้า ละเมิดลิขสิทธิ์และทรัพย์สินทางปัญญา/ Copy watches, bags, and other such materials
• อาวุธปืนและอาวุธทุกชนิด / Ammunition, dynamite and firearms
• อาหารสด , สินค้า หรืออาหารที่ส่งกลิ่นเหม็น / Fresh food, Stink of Food or Goods to smell bad
• ของแข็งไวไฟ, สิ่งของไวไฟทุกชนิด (เช่นไม้ขีดไฟ แท่งจุดไฟ), อาวุธปืนและกระสุน / Other flammable items

The "Customer" confirms that no hazardous or illegal items, as stated in this document, will be stored in the service area. The "Customer" acknowledges that any infractions will incur legal, contractual, or civil liabilities, and the "Service Provider" retains the authority to terminate the contract, withhold the deposit, and pursue legal recourse. Additionally, relevant government departments may undertake law enforcement actions. The "Service Provider" will rigorously uphold fire safety regulations, and compliance with the policy is mandatory.

Declaration for Ordinary Goods

The "Service Provider" offers 24-hour CCTV surveillance to monitor the secure environment of the storage facility. Our staff will regularly patrol the storage facility and may conduct inspections of the service area to ensure that no hazardous goods are stored. Should any such items be discovered, our staff will promptly request the "Customer" to remove them from the facility. Failure to comply with our requests may result in the termination of the contract with the "Customer" being notified in writing with immediate effect, all to uphold the safety of the facility

• ของใช้ทั่วไป เช่น กระเป๋าเดินทาง อุปกรณ์กีฬา จักรยาน / General items such as Luggage, sports equipment, bicycles
• องใช้ในครัวเรือน เช่น ชุดจานชาม ชุดเครื่องครัว ของตกแต่งบ้านHousehold items such as tableware, kitchen utensils
• เครื่องใช้ไฟฟ้า เช่น ตู้เย็น พัดลม เตารีด / Electrical appliances such as refrigerators, fans, irons
• ของสะสม เช่น สมุด หนังสือ รูปภาพ รูปถ่าย โมเดล / Collectibles such as books, artwork, pictures, photographs, models
• อุปกรณ์อิเล็กทรอนิกส์ เช่น คอมพิวเตอร์ โน๊ตบุ๊ค ทีวี เครื่องซักผ้า / Electronic devices such as computers, notebooks, TVs, washing machines
• เฟอร์นิเจอร์ เช่น ที่นอน เตียง ตู้ โต๊ะ เก้าอี้ เฟอร์นิเจอร์ / Furniture such as mattresses, beds, cabinets, tables, chairs
• อุปกรณ์สำนักงาน เช่น อุปกรณ์ออกบูท เอกสารบริษัท / Office equipment such as marketing materials, company document
• สินค้ารอจำหน่าย เช่น เครื่องสำอาง อุปกรณ์เครื่องมือแพทย์ ยารักษาโรค / Products waiting for sale such as cosmetics, medical equipment, medicine

Insurance

14.1. The insurance covers physical losses or damages to the insured property resulting from hazards such as fire, lightning, explosion, windstorm, smoke, earthquake, hail, riot, strike, vandalism, and accidental damage from external causes not excluded under the General Insurance Association (GIA) regulations.

14.2. The insurance coverage extends to damages resulting from mechanical failure or damage to property due to machinery breakdown. The maximum coverage amount is capped at 20,000 baht.

14.3. The insurance provides coverage for damages caused by theft, as well as breakage of glass, mirrors, porcelain, marble, or other fragile items stored within the storage room. The maximum coverage amount is limited to 20,000 baht.

14.4. The insurance covers losses or damages resulting from theft due to evidence of tampering within the storage area. This coverage applies specifically to items stored inside the storeroom. The maximum protection amount is limited to 20,000 baht.

14.5. The insurance policy extends coverage to losses or damages resulting from wind, rain, water, floods, sand, or dust within the storage facilities, with a maximum protection amount capped at 20,000.

14.7. The deductible (excess) for any damages will be specified according to the conditions set by the insurance company.

14.8. The customer acknowledges and understands the terms of coverage as outlined above. In the event of any damage to their property, the customer agrees to promptly inform the service provider and will cooperate by providing necessary documentation to facilitate communication with the insurance company.